Director, Doctor and TC Training
Landy Chase is a practice consultant and award-winning author and speaker who specializes in training orthodontic practices to increase the start rate of prospective patients. He provides highly effective, detailed procedures for doctors, TCs and staff to attract and acquire new orthodontic patients for client practices. He works exclusively within the orthodontic profession as a trainer, consultant and coach and has been a featured speaker at numerous study clubs around the United States. He has worked personally with hundreds of orthodontics practices around the U.S., Canada, Europe, Australia and New Zealand.
Chase’s personal qualifications rank among the top business trainers in the world and he brings nearly twenty-five years of a broad consulting background to the business challenges of improving orthodontic case acceptance. Prior to his transition to orthodontics, he worked with clients in over sixty industries around the globe. At the age of 40, he earned the CSP designation from the National Speakers Association, the highest earned level of excellence in the industry and a distinction representing the top seven percent of all professional speakers and trainers world-wide. Your staff will enjoy his delivery.
Since 2012 he has published five books for the orthodontic profession, and those books on case acceptance have, to date, sold over 5,000 copies. He has also written over 100 articles for his Case Acceptance Tip of the Week column, now followed weekly by nearly 3,000 doctors and staff around the world.
Chase is a graduate of The Citadel, The Military College of South Carolina, and holds an MBA from Xavier University in Cincinnati. His corporate career included repeat national President’s Club awards as a marketing professional; he served as ES National Trainer for Automatic Data Processing (ADP) at the age of 28 and also served as Director of Business Development for Arthur Andersen, LLC prior to founding his own firm in 1993.
In his spare time, he and his wife Cami enjoy boating, water activities and friends in Charleston, as well as travel and spending time with their children and grandchildren.
Director, Front Desk Training
Keri Scott brings a wealth of career success, entrepreneurship and customer service excellence to our team. Prior to her current role with OrthoYES, she started and ran a highly successful, award-winning small business for over a decade. She also has extensive personal experience in sales and customer service, having managed community relations and event marketing for two Chambers of Commerce here in the Carolinas.
Keri is a perfectionist. She has worked in every facet of the front desk role and strives to provide highly useful and detailed feedback to her front desk participants. She consistently earns superb evaluations from our clients. She prides herself on going above and beyond to provide your team members with an outstanding learning experience.
In addition to her business experience, Keri holds a Bachelor’s Degree in Fashion Merchandising and Design from the University of Delaware.
In her free time, Keri loves to exercise, create art and spend time with her daughter. She enjoys working outside in her yard, relaxing on the beach and takes advantage of any activity that exposes her to the beauty of Charleston.