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Case Acceptance Library

 

Written by an award-winning author and foremost expert on orthodontic case acceptance, these five books, the first of their kind, represent the very latest and most effective strategies for improving case acceptance. This set will provide you and your team with a complete blueprint for maximizing new patient starts.

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Yes to Treatment and No to Lost Cases

These companion books take a “deep dive” into the key challenges facing orthodontic practices in the new patient conversion process. Both provide detailed strategies for improving starts, minimizing bad debt, competing successfully with other practices, and building the brand of your practice.

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Book of Pearls Volume I and Book of Pearls Volume II

These companion books represent the very best of Landy Chase’s Case Acceptance Tip of the Week column. With both volumes you get over 60 skill-specific articles dealing with a range of subjects of value to doctors, TCs, and other front-office staff.

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Immaculate Reception - NEW!

$22.95
+ $11.95 shipping and handling

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YES to Treatment

$22.95
+ $11.95 shipping and handling

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No to Lost Cases

$22.95
+ $11.95 shipping and handling

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Book of Pearls Volume I

$22.95
+ $11.95 shipping and handling

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Book of Pearls Volume II

$22.95
+ $11.95 shipping and handling

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Interested in learning more?

Schedule a complimentary, no-obligation phone consultation with program creator and facilitator Landy Chase by clicking Here

What our clients are saying

Our staff and all three doctors agree that this has been the best consulting experience we’ve ever had. The coaching program and quality of content were fantastic and directly led to major improvements in our new patient process. The skills of our treatment coordinators and front desk have permanently changed for the better, and we’re seeing our treatment acceptance increase as a result.

Dr. G.C.

Not only do I feel much more confident in presenting fees and handling objections, but I also have seen a significant increase in my case acceptance since working with Landy.

Rebecca K.RDH, Treatment Coordinator

New to the position of treatment coordinator, I’ve found the closing skills material an extremely valuable training tool. It has enhanced my exams and my close rate continues to increase!

KrystalTreatment Coordinator

What a great day it was for all of us here! Your presentation was great and left us full of enthusiasm for getting the job done. It is such a wonderful resource to be able to call on you for help. These days, more than any other time, demand excellence in presentation and closing skills. I feel as if we well armed and ready to prosper! Thanks for a great day of learning and fun!

Dr. S.H.

I am very much in favor of the typed AGENDA. I often feel that sometimes when we walk out to the reception area to get the patient for the ie picture/photo they just don’t know what is going to occur. I also feel that this conveys to them that we are very organized in every way. I firmly believe that patients/parents feel comfortable then they know what is about to occur at the appointment.

Thanks for allowing us to take part in this training. I learned a lot of informative information.

RhondaTreatment Coordinator

Will the value I receive justify the investment? Within your practice, the answer is largely dependent upon your ability to persuasively show your prospect that treatment with your practice is a wise business decision and investment. What a wonderful opportunity not just for our staff to improve our own skills. A true win-win day. I am so grateful to be a small part of this goodness. Thanks again.

SharronTreatment Coordinator

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